Where can I view the status of my Smart Hub? By continuing, you agree to our cookies policy. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. Thanks@Baldrick1! Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. How do I restrict the wireless devices that can connect to my Hub? Wireless mode The default mode here is Mode 1. How do I use Pi-hole's built in DHCP server (and why would I want to)? They're now called Wi-Fi controls. Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. 15-01-2019 Once your router is up and running, wed suggest you start making it as secure as possible. Can you help me or direct me to step by step instructions please? Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. Yes, you'll need a Smart Hub 2 if you want to take advantage of BT's Complete Wi-Fi offer. 13-04-2021 25-08-2022 When the image is approved you will see where I was trying to change it. BT will now charge customers for keeping their broadband router or TV set-top box after they've ended their contract. Next, connect the mains plug together (it comes in two parts). Connect everything else to the R8000. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. away from radiators, window sills or. Save. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? 12-04-2021 I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. Registered, office: 81 Newgate Street, London EC1A 7AJ. Presumed I was suppose to do the same. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites Find the Port Forwarding section of your router. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). Turn off the BT WiFi. Then you click on IPv4 configuration and deactivate the DHCP Server (remember to click on save on top of the screen). The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. The network name was originally set as BTHub6-**** which I changed to be the same as my old PlusNet one. That sort of money would buy you a very good third party router, with cash to spare. Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. 26-08-2022 Thanks Baldrick1 for your advice and the steps to go through. To find out how to use it, just click on the dropdown for your Hub. If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). The biggest difference between these packages is what speeds you can expect. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. Not all routers are the same. This topic was automatically closed 21 days after the last reply. Web admin interface of the BT Smart Hub 2 router. These are the two alternatives that I get with my hub. The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. I only use one, static IP. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . As I said though, there isnt that option or Id have chosen it! If you are worried about security then simply add a couple more characters to your password. - edited Youll need to enable the Bridging feature. How do I change my Smart Hub's wireless settings? Go ahead and create a Port Forwarding entry. Smart Setup is BT's online set-up wizard. socket if it's safe to do so and contact our helpdesk. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. If you are not sure which one to use, then go ahead and open Chrome, Firefox, or Edge. And save settings by pressing "Apply" button. 16-01-2019 If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. don't put in cupboards or, behind sofas) and don't block any vents with objects. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). 25-08-2022 Channels Your Smart Hub automatically scans for the best wireless channel. 25-08-2022 In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. WPA2 - the default setting (we strongly recommend you use this). 2 users liked/thanked this post: If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". The light on the left of the Hub will flash blue. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. >. After this procedure I released and renewed my DHCP address by going into a command prompt and typing: New replies are no longer allowed. This will open the Hub Manager, Enter the admin password. I don't really want this. Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Previously I have just removed the isp supplied routers and it has worked fine. The default setting is to merge the two together so you see only one network name. to only have 1 SSID. 25-08-2022 When enabled, the Hub will lease IP addresses automatically when your devices connect. Press theRescanbutton to make it scan again. Find out which main phone socket you have Find out about your Openreach modem Page 2 You can add and manage these easiest way to get help . It should appear as soon as you connect to the Hub and open a browser. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. 2. Opening a port to a specific device may solve problems that you are having on your network. Then enter the highest number of that range into the External Ports End box. 20h46 Lets take a look at the legacy BT routers that are still capable of getting you online. 20h33. After setting up a static ip address on your devices you need to login to your router. BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. Or follow our Static IP Address guides to setup a static IP address. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Users . We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. You may need toset up your devices again. of BT at all times (excluding outright sale equipment). See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on Blue means it is ready to go. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. While the size and premise remains much the same as the. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. It also has 4 Gigabit LAN ports. Phil Wilkinson-Jones | October 27th, 2021. IP address BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. Position all parts, including power adapters away from, heat and sun (i.e. It's odd because after a full reset both bands DO have the same BT network name. How do I do that? From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. 13-04-2021 - edited Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. 11h13. Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. - edited If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, Select the device you want to apply access controls to and click, Choose the days you want access controls and click, Click on the plus sign to add it to the table, Enter the admin password. Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. 26-08-2022 If you ever need to turn it off for any reason, you can use this switch to turn it off. Then press the power button on the back of the Hub. I include this as some devices have problems with them in sync. This is one of the most useful posts I have seen on any forum. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. But I have it working on my home network now. Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. 1 user liked/thanked this post: In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. To help with confusion, we have simplified this step for you with this link: Login to your Smart Hub 2 Router. The Home Hub 6 is another name for the BT Smart Hub. How do you turn off wifi? Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. It should work fine on a JL connetion. To do this you can use our Network Utilities tool, which includes a free Open Port Checker. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. Forwarding some ports in your router for FIFA 23 can help improve your online multiplayer connections. You can do this by, If this equipment is a replacement for something, similar, then you can also dispose of you old kit by, British Telecommunications plc 2020. With BT access controls you can manage how your device accesses the internet during certain times of the day. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. 2 - Activate the DHCP on Pi-hole IP address You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. 2 users liked/thanked this post: Follow these steps to learn how to find strong scottish boy names with meaning To reset, first find the reset pinhole at the back of the modem between the Power and Ethernet ports. The lights on your Hub will come on green means its getting ready, this may take a few minutes. After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. Mattwilf, smallblueplanet. The primary DNS was a IPV6 address. obsolete genetics seeds Arrives by Fri, Jan 27 Buy Samsung QN75QN90BAFXZA 75-inch Neo QLED 4K Smart TV with Samsung HW-Q700B 3.1.2ch Soundbar and Subwoofer with Dolby Atmos (2022) at Walmart.com HDR10+ is the latest and most advanced High Dynamic Range technology. There are two ways to get hold of a BT router. Best answer by Tp10000 Thank you. The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. 12:42 PM For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. a warehouse or garage). So what makes BTs routers so great? You should see a box similar to the one shown below. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. The work to change this especially on Linux is horrendous. Remember to save your changes. This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. But it's all a bit beyond my ken! In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). Registered, in England No. 03:09 PM. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. No problem, I think it a lot of money for a modem/router anyway. For example, you can control your children's internet use when you're not about. These are specifically sold to operate through the Hub - no connection to the copper wire. 20h48. Im going to get a hub 6 for the same issues with the rubbish plusnet router. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? In the field above the 5GHz band column labelled 'Separate Bands' set this to 'ON'. Using the BT Hub Manager Note that the admin password will not change and it will revert to the original settings after a Factory Reset. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. 14 users liked/thanked this post: Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). Theres no need to worry though, as its a pretty simple process. WPA-Auto - if you're having problems connecting older devices. Do I just need to amend the email address to the JL suffix or is there more to do please? 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Port Forwarding for Call of Duty: Black Ops IIII. Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? Recommended - Our free program will setup a static IP address for you. BT's Smart Hub 2 is its newest wireless router launched in 2018, which it claims will give you more powerful wi-fi than you'd get from any other major broadband provider. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. 15-01-2019 BTW, the image you posted won't be public until a mod approves it. Otherwise, choose either TCP or UDP as needed. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. - edited set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. Once you have opened a web browser, find the address bar which is usually located at the top of the screen. 12:44 PM. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? Its a case of trying both and using the best. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I think this tutorial will explain everything. Works OK like that so no problem, just different. Plug one end into the Hub and the other into a wall socket. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. It only takes a few minutes. Our newsletter is packed full of tips and advice, the latest offers and exclusive deals you won't find anywhere else. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. I changed the setting to OFF and the issue was solved. California Residents: Prop 65 WARNING. BT Smart Hub 2: Specs Supports ADSL, ADSL2, VDSL2, G.FAST Analogue phone port 2.4GHz 3 x 3 MIMO 11n, 5GHz 44 MIMO 11ac 4 gigabit LAN ports 2 x USB 3.0 ports DECT base station 7 Wi-Fi, 2 DECT antennas USB 2.0 port Wall mountable: No Author: Mark Pickavance, Contributor Mark is an expert on displays, reviewing monitors and TVs. 22h41. The micro filter has a broadband socket for the hub and a phone socket for your landline. This is something that shouldnt be overlooked when searching for a new broadband deal. 25-08-2022 Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more 7:09 PM This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. ipconfig /release You'll find access controls for your Smart Hub 2 in the My BT app. To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. Deactivate the IPV6 DHCP on Smart Hub 2 I still don't know why I don't have the option NOT to split the bands but this works for me anyway. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. Thanks Baldrick1 for your advice and the steps to go through. How do I change my Smart Hub's wireless settings? If you've turnedSeparate Bandson, you'll be able to select the channel for each band. How to Open a Port in Your Router for Gran Turismo 7. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. Channels Forward Ports on Your Router for Mortal Kombat 11. Click on either of those tabs and you'll be asked to enter the router's admin password. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. 26-08-2022 Dust with a soft dry cloth; don't use water or solvent. Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. All rights reserved. It seems that it was only for the first connection that it needed to be in mode 3. Your BT Business Smart Hub 2 guide Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. How do I assign multiple Static IP addresses on the Smart Hub. However, connecting the DSL cable and if necessary, selecting Connect results in the Plusnet settings being retained. The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. 1800000. Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. Thank You). and don't pull, twist or plugs any cables. It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. Should have done a bit more researching first. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Can you help by posting a screenshot of your advanced wireless page? - edited With BT access controls you can manage how your device accesses the internet during certain times of the day. Keep area ventilated (i.e. To find out how to use it, just click on the dropdown for your Hub. You can switch the Hubs DHCP server on and off. 9:26 PM If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you.