Select how often (in days) to receive an alert: . Smore flavored treats). East meets Midwest at the 15,000-square-foot The Peninsula Spa Chicago, where down-to-earth hospitality complements a full range of Asian-inspired treatments. Thank you again for sharing your review. ft. Peninsula Suite with its own 2,000 sq. On this visit, we had a . State-of-the-art fitness facility Friendliest staff made us feel welcome. You can find this ingredient in our Naturally Peninsula beverage menu item,Breakfast Tomato Juice. Getting a service here is a no brainer if you are a guest of the hotel." I had a manicure while I was there and I was very happy with the service. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. Study Resources. Manicure and pedicure room Other amenities. Making sure everything was tidy. It was . Bespoke BMW house car, based on availability, for transport within several miles of the hotel. When we arrived there was a nice bowl of fruit. Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.2 miles), and Macy's on State Street (0.8 miles). They did not smile and acted more like a receptionist at a law firm than a 5 star hotel. To become a Partner of Serandipians: Gorgeous interiors with dramatic views and gracious, attentive service have earned make The Peninsula the premier venue for meetings and events amongst local and international industry leaders. The Peninsula Chicago received the Automobile Association of Americas Five Diamond Award for 2020 for the 18th consecutive year. This is certainly not up to our standards, and for this I apologize. Chicago IL 60633 United States Dear Dee O,Thank you for choosing The Peninsula Chicago and for sharing your thoughtful comments. Beans are a great source of anti-inflammatory antioxidants and protein, which is key for maintaining and repairing your body. Window-side dining table for two Menu-These are meals mainly served between 3 to 6 p.m. Dinner Menu- These are meals mainly served during dinnertime Room Service Menu- This entails meals served to clients in . More Date of stay: April 2019 There were so many outlets and tablets and a big TV. Basically, fluffed the pillows and left 2 drinking glasses on the night stand which we needed all day. Relaxation area with fireplace Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests. I believe a staff member gave away my original intended room to a different patron. ft. condo is a 2 bed, 4.0 bath unit. Warwick Allerton - Chicago View Hotel 2,795 reviews 0.1 miles from The Peninsula Chicago Restaurant Bar/Lounge Hampton Inn Chicago Downtown / Magnificent Mile View Hotel 1,622 reviews 0.1 miles from The Peninsula Chicago Free Wifi Fitness center Visit hotel website Breakfast included Homewood Suites by Hilton Chicago Downtown/Magnificent Mile We cant wait to have dinner at their Shanghai Terrace - rated one of Chicagos best for Asian cuisine. Complimentary daily newspaper and access to Press Reader for 4,000+ digital international publications Must see and check point for hangout at rooftop with 360 building view. Understated elegance with staff that wants to help with any and all requests. Love when a hotel has a doorbell at each room! Dear Todd G., Thank you for sharing your kind review of The Peninsula Chicago! The Peninsula Chicago's Catering team can customise menus to complement any event or business function Meetings at The Peninsula Millennium Park creates an ideal venue for mid-sized events The Grand Ballroom can accommodate a variety of configurations for every occasion It was seriously the best hotel experience I have ever had anywhere. Dear Tklemens, Thank you for choosing The Peninsula Chicago and for sharing your feedback. I am disappointed to read about the lapse in service that you experienced during your stay with us. The rooms are large and beautifully a minute ties to. The hotel also has an outdoor sun terrace with city views. A lovely hotel and experience. We are also honored that you found us to be above average and recommendation worthy. Are pets allowed at The Peninsula Chicago? Address: The Peninsula Chicago, 108 East Superior Street, Chicago, Illinois 60611, USA. This hotel is one of our favourite in the world, and included in our Gold List 2019. We look forward to welcoming you back again in a few months. Which popular attractions are close to The Peninsula Chicago? A woman's body had been found floating on Lake Crescent. The Peninsula Chicago: Chicago: Overnight Server - In Room Dining. The service in the hotel including the restaurants are just super. Love all new decoration of main lobby, and room. These Blue Zones are places on the planet where people notoriously live longer than the average lifespan, largely due to their diet, environment, movement, and connection to community. Warm regards, Vince Reyes Hotel Manager, A lovely hotel and experience. I re-iterated to the front desk clerk that the only thing I needed was quiet so I could properly sleep because I'd be going back and forth to the hospital. The 0 sq. Concierge service. Luxury accommodations wIth outstanding customer service. Notes like yours lets our staff know that their service is appreciated. There are more places to choose from in the, the peninsula chicago hotel chicago, peninsula chicago, chicago peninsula, Frequently Asked Questions about The Peninsula Chicago. Please see our partners for more details. Photos & Overview Amenities Map & Location EXCELLENT 4.9 722 reviews from $399 per night See Rooms & Rates Check-In and Check-Out Dates Rooms Room 1 Adults Kids Check Room Rates Check Current Room Rates Hurry! Reserve your table today to experience Naturally Peninsula in The Lobby. The pool was not working, nor the ice rink. We look forward to welcoming you back again soon. We look forward to welcoming you back again soon. Drawing inspiration from cuisines of these locations, our chefs use locally sourced ingredients to create plant-based dishes that elicit the same health benefits as the diets of those located in the Blue Zones. Their accountant did reverse it. Laundry service. Pets. The staff is made up of 37 nationalities. 24-hour access to fitness facility Partners are selected luxury travel and hospitality suppliers such as hotels and resorts, private villas, destination management companies, private yacht and jet operators and brokers, tourism boards and other exceptional experience or service providers. Excellent room service food. Nuts and seeds are a large part of the diet in Loma Linda, California. . The 4,000 sq. Complimentary Coffee and Tea service via in room Nespresso machine . Gorgeous interiors with dramatic views and gracious, attentive service have earned The Peninsula Chicago the prestigious Forbes Five Star and the AAA Five Diamond Award every year since its opening, making it the premier venue for meetings and events amongst local and international industry leaders. The pool area was not as nice as I was expecting it to be. Life Clallam County. We are delighted that you enjoyed the room, soaking tub, pool, and the service provided by our staff. Outstanding electronics in the, Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. The Peninsula Chicago features a half-Olympic indoor swimming pool enclosed by floor-to-ceiling windows overlooking the cityscape. The Peninsula Chicago Overview Reviews Amenities & Policies 108 East Superior Street, Chicago, IL 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" See all 38 reviews Room cleanliness 4.5 Service & staff 4.5 Room comfort 4.5 Hotel condition 4.5 This hotel is most popular for: Everyone Family Couples The ladies the front desk were also really friendly. Pierrot Gourmet is the perfect spot for light fare. The location on magnificent mile is convenient. The 1,860 sq. Poolside breakfast and lunch are available from the room service menu before or after . Room service was just kind of meh, a nice setup and pretty, but lukewarm and nothing special. Tripadvisor performs checks on reviews. . Car park / valet service 76 US$ per day Access to The Peninsula Spa is complimentary to all hotel guests. The Terrace is a favorite spot for Chicagoans and visitors to soak up the summer sun and warm night breezes while overlooking the Magnificent Mile. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Guests of the hotel consume over 14,000 pounds of bacon, and over 40,000 pounds of chicken annually. Complimentary 24-hour use of the fitness facilities at The Peninsula Spa ft. Peninsula Suite with its own 2,000 sq. I'd highly recommend. Peninsula_CH, Guest Relations Manager at The Peninsula Chicago, responded to this review. In 2019 The Peninsula Chicago ranked #1 Top Luxury Hotel in the US in TripAdvisors 2019 Travel Awards as well as #25 Top Luxury Hotel in the world. We are delighted to hear that you enjoyed your accommodations, our service and the location of our property. The place is absolutely gorgeous - bright and airy with exceptionally large ultra-modern rooms, but also elegant old world charm in the lobby and public areas. Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. Then, when I went to retrieve my car from valet the valet proceeded to to tell me a "small scratch" was on my car. Keys To The City program offers guests added benefits and exclusive access to Chicagos best attractions. I would stay nowhere else in Chicago.Location is perfect as well. Wi-Fi: Free Wi-Fi. Shanghai Terrace: Step into the seductive setting of Shanghai Terrace and savor distinctive Asian cuisine prepared by Chef de Cuisine Elmo Han. Tablet technology offering 11 languages Served daily from 1.00-4.30pm. Very clean. Peninsula Hotel ChicagoI booked this hotel using the Booking.com app and secured a very good rate for our stay. Only small minus was that our room had a connecting door that was not well insulated. I will never patronize any of the Hongkong Shanghais collection again. Explore More Chicago Dining Show Prices. We were delighted by the end of summer-season ingredients. This hotel embodies what customer service is all about and the hotel experience that unfortunately has gone by the wayside in these modern times. Peninsula_CH, Manager at The Peninsula Chicago, responded to this review. Dear Betsy N,Thank you for sharing your experiences at The Peninsula Chicago. Eucalyptus steam rooms Peninsula Has The Best Staff.the pool needs some help, InterContinental Chicago Magnificent Mile, an IHG Hotel, The Congress Plaza Hotel & Convention Center, The Chicago Hotel Collection: Magnificent Mile Hotel & Suites, LondonHouse Chicago, Curio Collection by Hilton, Trump International Hotel & Tower Chicago. Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties. Each room includes a temperature and lighting control console and soaking tub in the private bathroom. Reserve your table today to experience Naturally Peninsula in The Lobby. Cancellation within 24 hours will incur a 100% charge. Guests who stay in a suite are invited to explore the city with a three-hour chauffeur-driven experience in a MINI Cooper S Clubman, based on availability However there are several places to eat breakfast in the area, you can also enjoy breakfast at the hotel. The soaking tub is the bathroom was a highlight. Consistently honored with the AAA Four Diamond Award, Shanghai Terrace features a menu of traditional Shanghainese and Cantonese dishes, with a modern twist. Prices are the average nightly price provided by our partners and may not include all taxes and fees. As of 2020, The Peninsula Chicago has received the Forbes Travel Guides Five-Star Hotel Award every year since its opening, totaling 18 consecutive years. And they would give back $150 to compensate for this hassle.RoomWe got a room with a King Size bed which is getting more challenging to pull off because the boys move all over the place and I end up on a couch or a chair, but they insist. We are humbled by your kind feedback about your stay at The Peninsula Chicago. We also appreciate your compliments of our staff. Available Monday - Sunday 6:00 am to 11:00 pm. Specialties: Shanghai Terrace serves Chinese cuisine highlighting contemporary interpretations of Shanghainese, Cantonese, and Sichuanese classics in a seductive setting reminiscent of a Shanghai supper club from the 1930's. The semi-private dining room, exquisitely appointed and spacious enough to accommodate up to 30 guests, can turn any event into a unique experience. Excellent service staff for 6 stars hotel. Credit Solution Experts Incorporated offers quality business credit building services, which includes an easy step-by-step system designed for helping clients build their business credit effortlessly. To continue your Spa regime and experience at home, all products used in the treatments are available for purchase from the Spa Reception. from the doorman to housekeeping to check in through room service are all professional, warm, unpretentious, and wonderful. The Peninsula Chicago: Luxury accommodations wIth outstanding customer service. We also regret to learn of the lapse of service you experienced at The Lobby and we appreciate you bringing this to our attention. Clear. #23 Best Value of 1,194 places to stay in Chicago. Claim your listing for free to respond to reviews, update your profile and much more. It was so glorious to be here, it is difficult to explain. Manicure and Pedicure. If you walk west away from mag mile its a nice little area. Stayed here before Christmas and although the hotel is beautiful, we were disappointed. We are grateful for your gracious comments on your view. Review of The Peninsula Chicago Reviewed March 7, 2020 via mobile Excellent service staff for 6 stars hotel. (The Peninsula Hotels) All Rights Reserved. They also did not bring 2 new dishes. 16. We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. I appreciated the initial accommodation and consideration. 28 reviews of The Ritz-Carlton Spa, Chicago "I was super tired after traveling and was in need of a polish change. We are pleased that you enjoyed your stay with us, including the service provided by our staff. 3-hour chauffeur-driven exploration experience of the city in a MINI Cooper S Clubman for guests staying in a suite. Anything we asked for was brought promptly. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. Specialties: Located at Water Tower Park on the "Magnificent Mile," the city's premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The staff has been consistently friendly and helpful and remembered preferences from one visit to the next. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening. . Personal Training sessions available Breakfast included. We look forward to welcoming you back again in a few months. magnificent classical style, including the 3,000 sq. We ate 2 and the next day the pieces we did not eat was still there, and the next day. We are pleased that you had an enjoyable experience at the hotel. The hotel has become an integral part of Chicago . Our staff is well-trained in the user-friendly system to assist in any way. To enquire about joining the network contact memberships(at)serandipians.com, You are a journalist and want to find out more about Serandipians, please contact reporters(at)serandipians.com, For any enquiry please contact us: contact(at)serandipians.com. Our server Ian was warm, knowledgable and attentive. Really have no complaints and look forward to staying here again! Guests can indulge in a wide range of relaxing and rejuvenating beauty therapies, inventive spa cuisine, the latest exercise equipment, a variety of fitness classes, and a relaxing pool (25 meter) and sun deck. Peninsula Time Because The Peninsula Chicago understands that each guest's time is precious, the hotel offers 'Peninsula Time,' a unique check-in/check-out experience offering guests maximum flexibility. Dear MickiD, Based on the feedback we have received from our guests, the system is very easy to use. We are pleased to hear you enjoyed your anniversary surprise and we hope to welcome you back again soon!Warm Regards,Vincent PrioultResident Manager. Love when a hotel has a doorbell at each. Cet htel de Chicago dispose d'un service spa complet d'inspiration asiatique, de restaurants prims et de chambres de luxe spacieuses avec vue sur la ville. The room itself is all programmed on one screen for lights, tv, etc. I included in my initial reservations notes that I needed a quiet room due to the fact that I was in town managing an ongoing family medical emergency hospitalization situation. 108 East Superior Street The Peninsula Chicago was the first Peninsula Hotel to create Peter Bear, a costumed bear who wears the classic Peter Bear uniform. Full amenity locker rooms Serandipians is located in Sion, Switzerland. Thank you again. Are any cleaning services offered at The Peninsula Chicago? Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties. 2023 HSH Management Services Limited. We are delighted that you enjoyed the room, Shanghai Terrace, and service provided by our staff. We are glad to hear that you enjoyed our offerings, The Spa and rooms. The Lobby Responded on February 9, 2023 Dear OpenTable Diner, Thank you for taking the time to share your review of The Lobby. Shanghai Terracevoted #1 Chinese Restaurant in ChicagobyZagat Survey(June). Warm regards, Vince Reyes Hotel Manager, Car accident in Valet hands - Poor management, We visited the Peninsula to bring my nephew to the ice rink and enjoy a cocktail or two. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. View more property details, sales history and Zestimate data on Zillow. 2013 The Peninsula Chicago is the citys most luxurious and sophisticated hotel, offering guests Far Eastern graciousness together with Midwestern hospitality. Dear 430catem, Thank you for taking the time to share your review. They arranged my makeup neatly on a towel. Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Joe's Seafood, Prime Steak & Stone Crab. . 55 and 65 televisions with sound bar in guest rooms and suites respectively If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. Located adjacent to Shanghai Terrace restaurant, the outdoor rooftop lounge is the perfect place to savor an Asian-inspired lunch, dinner or enjoy small bites and cocktails. US$ 400 Mon to Thu US$ 450 Fri to Sun Half Day Mother To-Be Specifically designed for this very special time in your life, this service includes a Maternity Massage and a Healthy Glow Facial. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Or call Platinum Travel Service at 1-800-525-3355 to book this property and . You will find a blend of these ingredients in the Naturally Peninsula breakfast, lunch, and beverage items in The Lobby and via our in-room dining service. Be a part of a Five Star Five Diamond luxury brand. We spoke to Booking.com but we need a manager to approve this. *The locker room, steam room, and relaxation lounges are available for Spa guests enjoying one hour or more of body services. We appreciate your feedback, and I am sorry to read that you were disappointed in the menu choices and the salad. For all its physical comfort, the Peninsula's service is its outstanding feature: you feel like you are on a great ocean liner, cared for by a staff with great manners and eagerness to meet your every need. Whether a sangeet, garba or mehndi is on the wedding itinerary, the Peninsula Chicago has more than room for it. Peninsula Academy Programs, offering unique, cultural and educational experiences. Thank you for choosing The Peninsula as the place to stay when visiting Chicago. We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. Small dogs allowed. In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. This hotel is well worth the price. The menu, created Chef de Cuisine Norman Hargrove, includes freshly baked pastries, signature sourdough tartines, rotisserie chicken and salads, plus unique coffees and an extensive selection of wines by the glass. The Peninsula needs to call them to do this over the phone and it will be done immediately.Call 6: Called front desk. The Lobbyawarded a perfect 4-Star review byChicagomagazine(September). Designed by the skilled culinary team of The Peninsula Chicago, our new Naturally Peninsula menu items are inspired by the anti-inflammatory, plant-based diets that are found in areas around the world that are often referred to as the Blue Zones. Its worth noting, there is also currently construction going on inside the hotel. I dont know if the hotel staff knowingly intentionally lies with the blessing of General Manager, Maria [-] in order to increase profits for the group, or if the staff is simply incompetent? The service in the hotel restaurant was our only minor complaint. Millennium Knickerbocker serves up an indulgent afternoon tea experience with classic Chicago style. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. San Isabel Electric EV and charger rebate - up to $500 . Summer in Chicago is spectacular and The Peninsula Chicago embraces this with al fresco dining on The Terrace, serving small plates and cocktails with a backdrop of downtown Chicago. more. Extra Virgin Olive Oil has been known to provide health benefits against heart disease, chronic inflammation, and type 2 diabetes due to its antioxidants and unsaturated fatty acids. The weather was great all the days it was closed and the concierge said they may open Friday, the day the weather was the worst. Have stayed here a couple of times and been completely satisfied both visits. At check in, they walk you to your room, a rarely seen experience. I also stated in the call that I would be arriving late due to my flight time, so please do not give away the room that was confirmed as already mine. Every aspect of my overnight visit was perfect! Please see our partners for more details. Monday - Friday 09h - 20h. you will not want to get out of their comfy beds. Thank you again for sharing your review. (I occupied an east-facing room on the 18th floor two weeks prior while staying at the property for one week.) I want to assure you that your experience was not indicative of our usual level of service and I will personally address this with our team.I would like to have the opportunity to speak with you directly to learn more about your stay and the comments in your review in hopes to improve our services. to not valet here if you truly care about your vehicle - because the Peninsula does not. Bedside charging for all smart phones This 4-star hotel offers a golf course, concierge service and a special menu on site. Tiffany's is right below the hotel. Warm regards, Vince Reyes Hotel Manager, Curio Collection by Hilton Hotels in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Harold Washington Library State/Van Buren Station, Hotels near Soma Massage School Chicago, IL, Hotels near Illinois School of Health Careers, Hotels near The Institute for Clinical Social Work, Hotels near School of the Art Institute of Chicago. HOURS 3:00 pm - 11:00 pm, Monday - Friday 12:00 pm - 11:00 pm, Saturday - Sunday LEARN MORE AFTERNOON TEA AND SEASONAL AMERICAN PAVILION Boasting a soaring ceiling and marvelous city view, Pavilion is an elegant space to indulge and unwind. I was told with significant confidence that, yes, the note had been seen and arrangements had been made to honor me with a room on a higher floor, not east facing, as Michigan avenue is extremely noisy even on the 18th floor. Beans are eaten daily in Sardinia, Italy, especially white beans, chickpeas, and fava beans. The first time we came on Mothers Day and they offered an amazing BRUNCH!!! What food & drink options are available at The Peninsula Chicago? I booked my reservation direct on the website to avoid confusion, misunderstanding or other unforeseen complications. The Camp Peninsula family package offers special rates, teepee set up inside the guest room, plush logs, rocks and flames to build a camp fire and camping themed treats (i.e.