Please confirm which airline your credit is with by visiting My Wallet. LAST UPDATED: March 3rd, 2023. If StudentUniverse incurs any expense, including but not limited to attorneys fees, to recover any payments charged back by your credit card company, you agree that you will be liable to reimburse StudentUniverse for such expense. While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. Airlines have been updating their policies regularly as the situation is changing. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. A flight disappearing from your account typically means that the airline has cancelled it. Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. In addition, StudentUniverse has its own cancellation policies and rules to which you also agree: Cancellation received 60 days or more before departure of first product to depart in relevant booking: Deposit to be held. Good. Since we incur costs in cancelling your travel arrangements, you will need to pay our administration charge of 125 per person per booking (or such other amount specified in your travel documents). Airlines can change the price of airfare very frequently based on a multitude of factors. Please refer to your airlines policy for more details on when your credit has to be used by. However, you can use a debit or credit card with a billing address outside the United States and Canada for all purchases. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. And in case you didnt know, you dont have to be a student to book on StudentUniverse. StudentUniverse is not an insurance company. If you do not see a travel credit and believe you have one, please give us a call to confirm. Maybe. If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. If your query is not urgent, please expect a delay in receiving a response. We cannot guarantee the accuracy of any ratings set by accommodation providers. Call us when youre ready to rebook and we can help you use credit. If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. StudentUniverse is not an insurance company and has no responsibility for the submission, payment, or adjustment of any insurance claims. Travel documents, including, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) are used to confirm an arrangement with a service provider. Your help in finding any issue that our QA team missed would be greatly appreciated (and is usually rewarded). Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. These are intended to give a guide to the services and facilities you should expect from your accommodation. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Studentuniverse Reviews | Read Customer Service Reviews of All you have to do to unlock our exclusive student and youth fares is sign up for a FREE membership. However, ***** policy allows rescheduling of your flights until September 2023. So yes, they would ask you to upload some documents before . A credit or debit card must be used to confirm any booking. Please see our Contact Us page for info specific to COVID-19 / Coronavirus. We cannot provide advice or recommendations on whether or not you should travel to a specific destination right now. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. The purchase of your travel booking constitutes a contractual agreement between the traveler(s), customer(s), and/or purchaser(s)(collectively as you and traveler), and Studentuniverse.com Inc. (StudentUniverse, we, us), pursuant to the following terms and conditions (Terms, Agreement): Please read this entire agreement carefully. Flight Bookings, Changes & Cancellations - FAQ | StudentUniverse Some airlines permit accrual of frequent flyer points/miles for our Student/Youth plane tickets, and others do not. If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim these charges from your travel insurer. However, sometimes the deal may not be available for all dates or to/from all airports. For more information about financial protection and the ATOL Certificate go to atol.org.uk/ATOLCertificate. We aim to provide you with an amazing travel experience. Become a FREE member to access our exclusive student travel discounts. Such recipients may include the overseas travel service providers with whom you seek to make a booking. Sign up. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. Accommodation (if included) is based on twin share unless otherwise indicated. If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). Studentuniverse Refund Policy Promo Code : r/DiscountSuave Alternatively you can ask us for copies. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. Please understand that travel service providers may not be able to accommodate every request. Student Refund Policies | Regent University All terms & conditions of fares we advertise are noted at the bottom of the ad and should assist you in finding the price you're looking for. Take advantage of our promo codes and special offers to save even more. The Foreign and Commonwealth Travel Advice Unit may have issued information about your travel destination. On the checkout page you can enter the details of the card you will be using. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. Sometimes airlines provide us with fares we cannot display online, even to our members. The booking confirmation email or reference number must be given to the accommodation provider at check-in. Bad. Travel & Covid-19: Everything you need to know. Please note, you may not meet the eligibility requirements and may be required to obtain a visa. Were all working overtime to try and help as much as we can. The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. We offer exclusive student flight discounts that cant be found anywhere else and offer steeper flight and travel deals when we know students want to travel. Bookings must be secured with a $250 deposit or full payment if the start date is within 60 days of the first booked service of your tour. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. There are also plenty of travel deals available to all young people (18-25 year-olds). Coronavirus Airline Policies - StudentUniverse The short answer is no. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. StudentUniverse assumes no liability for the acts of the service provider in refusing service. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. If your search has some of these special fares available it will be messaged in the search results. StudentUniverse and/or its partners have the right to check a users student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. Our liability will in all cases be limited in accordance with and/or in an identical manner to: (a) the terms and conditions of the travel service providers that provide your travel arrangements (which, by making a booking with us, you acknowledge form part of these Booking Conditions) - and (b) relevant international conventions, including the Carriage by Air Conventions (within the meaning given in section 1(5) of the Carriage by Air Act 1961), the Athens Convention of 1974 on the Carriage of Passengers and their Luggage by Sea and the Convention of 1980 concerning International Carriage by Rail. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Flight Bookings, Changes & Cancellations - FAQ | StudentUniverse Student hotels & hostels Youll be able to use it on StudentUniverse, for flights operated by that airline. Some US states are also requiring COVID tests for travelers to enter. If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. Once you call, you can leave your number for a call back when we get to your place in line. At the time, most countries haven't announced a vaccination requirement.