EDIT: The error message "0x80070643" could be related to a failing .NET Framework install. Click Register and Activate (Get an Activation Code). No, Desktop Connector is not yet supported during the creation of a Custom Install. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. During the Uninstall attempt, are you able to grab the log file that it provides? Ask the community or share your knowledge. In Autodesk Drive web, 'My Data' cannot be renamed or deleted. Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. Note: Multiple users with unique machine logins are not supported running simultaneously with Desktop Connector. How to check the Autodesk Desktop Licensing Service on Windows - YouTube 0:00 / 2:43 How to check the Autodesk Desktop Licensing Service on Windows Autodesk Installation & Licensing 1.18K. Temporarily disable/disconnect security features such as Antivirus, Firewall, VPN & UAC on your Windows operating system. I tried to Uninstall ADC and same result. Autodesk Platinum Partner. Using version 5.0.0.593, I have tried uninstaling it but I am unable to do this as I get an error 0x80070643 - Fatal error during installation. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. I installed the newest version. The Pending Actions window can be opened by right-clicking the Desktop Connector icon from the Windows . Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. AutodeskDesktopConnectorDiagnostics 2018-05-03 08-07-51.zip, How to remove and reinstall the Microsoft .NET Framework. Whenever I have this problem I right click on desktop connector, hit exit and then restart it from windows start, Autodesk, Autodesk connector. This will let the 14.9.0 installer "run over" the old one, and install the new one. The Autodesk Desktop Connector (ADC) update build version is 15.8.0.1827. Please"Accept Solution"if a reply or replies have helped resolve the issue or answeredyour question, to help others in the community. Are Inventor workflows supported with Desktop Connector 16.x? You are not invited to any project in BIM 360 or on the Autodesk Construction Cloud (ACC) platform. Make sure you have the Anti-Virus and Firewall turned off. The official listed release date is Aug 25, 2022. Can't find what you're looking for? Move and Rename operations from the Docs cloud data source can result in files not being found during open operations on the local machine. To translate this article, select a language. If you browse to C:\Program Files\Autodesk\Desktop Connector , there is an application called DiagnosticsLogCollector.exe. Ask the community or share your knowledge. Leverage /taskkill to unceremoniously squash the running instance of Desktop . You are now ready to use Desktop Connector. Get started with your free trial. NatashaCommunity Product Support Specialist, Helpful Links: AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements |Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software. I get a log file and 0x80070643 - Fatal error during installation. I installed the newest version. Welcome to Autodesks BIM 360 Team Forums. There has to be an issue somewhere. Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. Maybe two of these doesn't work. Desktop Connector is running elevated or behind a proxy. When the installation finishes, Sign in to your connectors. In Control Panel, I tried to Repair ADC and same result as above. Desktop Connector v16.x does not support files or folders with leading or trailing spaces. Added the ability that a Civil 3D cloud view frame template path can be updated automatically when drawing opened from different machines, so users can create sheets based on the view frame template selected by others correctly. Sign back in from the same place. autodesk desktop connector is not fully set up. Which version of DC are you using? This location can be changed during the Desktop Connector installation. Here is a link to the log file. I have stopped the service and restarted it, restarted the laptop etc etc. Desktop Connector 16.x does not support Inventor for the Autodesk Docs Connector. Still not able to check in the top level assembly.When you go to insert the part in the drawing.In the assembly file, select the part or subassembly in the graphics window or the browser, right-click, and select Adaptive. For Example: Automatic file locking behaviors may get in the way of the desired user experience. Report 0 Likes I'm checking with our IT department. How do I activate Autodesk Civil 3D? Press enter to go to the selected search result. To resolve this issue, you must rename the folder in the cloud data source to remove the leading or trailing space. Improved caching to increase performance and reduce calls to the server, Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. In the Windows tray, right-click on the Desktop Connector icon and select "Check for drives" under Help menu. Please let us know if you have any questions or comments. It wasn't rights as a full IT admin person got the same results as me. Drag and drop a design file and automatically upload gathered references is not available. If you don't have the Autodesk desktop app, you can download the installer. https://cadesignz-my.sharepoint.com/:f:/g/personal/blair_cadesign_nz/EhmzI4kRA4xBmML61Hxg_mQBfQCSwR1 https://cadesignz-my.sharepoint.com/:f:/g/personal/blair_cadesign_nz/EnQCVO8NvSdHnTKHPWOU6pMBYOn7gPH Do you see the BIM 360 Team icons in your File Explorer? Please run through these basic installation prep steps below: - Install Desktop Connector, access the download from your Autodesk Account. This is not an official translation and may contain errors and inaccurate translations. Upload and download documents. Share your knowledge, ask questions, and explore popular BIM 360 Team topics. This is unsupported." When opening dwg files which have been synced locally, you may observe as much as 25% faster Open times when the data contains significant number of Dref relationships. For this release of Desktop Connector, the Navisworks workflows are not fully supported for Docs connector (Fusion and Drive connectors are supported). Are there changes to Autodesk Docs connector permissions? Custom Install from Autodesk Account to configure the installer before you download and install. Do you see Autodesk Drive mounted to your Windows Explorer? Refresh drives and see if it returns. Hi Patrick I'll post a link to download these. Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. Autodesk Desktop Connector is not fully set up. Should I see Desktop Connector when using the Autotdesk Desktop Application? If you need to upload an entire dataset and ensure that all file references are also uploaded, a new tool has been added to the Desktop Connector home screen menu called. Can't find what you're looking for? For example, you might not have access to a file, folder, or project. Dr. Barry McAuley is a Chartered Construction Manager and Head of Geospatial Surveying and Digital Construction at Technological University (TU) Dublin. For this release of Desktop Connector, the Inventor workflows are not supported for the Docs connector (Fusion and Drive connectors are supported), For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded, Visibility of whether the relationship is an Xref/Dref/Both, Visibility of whether the relationship is an Overlay, Ability to Export the graph view to external png file, Desktop Connector cannot be closed while sign in dialog is open, User unable to view Project in ACC Docs and Revit. You can try the following steps to set things up: 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. To translate this article, select a language. Previous releases of Autodesk Desktop Connector are available for download. No, the November release of Desktop Connector will not support Navisworks. I'm aware that the taskbar hides unused icons and it is not showing. I have then run the Desktop Connector install again and it says installation completed successfully. What can cause the Autodesk Docs Connector to not sync files locally? While enabling windows long path is not supported, improvements have been made that allow Desktop Connector to handle workflows where long paths exist. I downloaded the desktop connector zip file which executes the setup.exe file and opens up the Autodesk installer, it gets to around 50% when it gives an error (I have attached a screenshot). Solved by john.koerner. See the, Opening a file in multiple locations at the same time will no longer caused a crash in Reference Explorer, Reference Explorer will no longer crash if opened immediately after starting Desktop Connector, Files in the Pending Actions list will no longer report a conflict state with an error: "Value is not true. Download Desktop Connector as detailed above. Can you successfully login to the BIM 360 Team web application from the laptop? Uninstall the previous version before running the 16.x installer. Run that, it should generate a zip file that you can send to us. You can also try using the Microsoft Fixit tool to do a clean uninstall of the program. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category. Our final recourse was to use an uninstall utility (https://www.revouninstaller.com/) to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. Files that are locked by other users will be made read-only on the local machine. I have then stopped and restarted the service, but to Icon is still not showing in the taskbar, nor is the BIM360Team icon in Windows explorer. Once it is removed, Drag and Drop upload workflows have been simplified so that only the files in the selection set will be uploaded. Solved by ian.yeagerJV5GB. This is a change in behavior compared to 15.x which would truncate the path to hide folders you do not have permission to view. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. to strip the Connector out of my computer, including the registry, and then reinstall the newest release. 4) Now restart ReCap Photo or click the Refresh Wheel located at the My Cloud Projects dashboard in ReCap Photo. To reduce confusion, the 'Refresh Drives' command has been renamed to 'Check for Drives'. Preform a clean uninstall and reinstall of the Autodesk Desktop Connector, BIM 360 icon disappears from Windows File Explorer after performing an update or reinstall of Desktop Connector. Please right-click the Desktop Connector system tray icon to select Refresh Drives thereafter 0K Open the downloaded .exe file and allow it to extract. Click on Permissions settings. This is not an official translation and may contain errors and inaccurate translations. This is not an official translation and may contain errors and inaccurate translations. It has all been set up on my PC which works really well with Desktop Connector. The Autodesk Docs connector has been completely redesigned making it faster, providing better feedback, and adding support of familiar file explorer workflows. Are you able to run a Repair on the Desktop Connector? Are there any changes when uploading data to Autodesk Docs? Ensure that the 'Appdata' and 'Documents' folder are pointing to the local . Solved by natasha.l. Ask the community or share your knowledge. Improved performance when opening DWG files on Autodesk Docs. I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. Go to Solution. There are known basic Inventor workflows which are broken in the November release. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Install Desktop Connector Sign In and Out Administrator Guide Home Screen and Menu Options Supported Files and References Syncing, Paused and Disrupted States Docs Connector About Autodesk Docs Connector Manage Projects Docs - Home Screen and Activities Docs - Manage Files and Folders Docs - Upload Files and References Tool Docs - Permissions . You must fully uninstall Desktop Connector before installing an older version. (For example, if you drag in a single file, only that file will be uploaded). Ensure that you are using the latest release before contacting Autodesk support. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. I launched it and got the message: A Windows service required by ADC did not start in the expected amount of time. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". When you installed Desktop Connector, did you get any error messages? Artists and illustrators love Sketchbook for its professional-grade feature set and highly customizable tools. Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. Recap: "Autodesk Deskop Connector is not fully set up". Autodesk autocad lt 2018 stuck on initializing free download.8 Frequent Issues when installing Autodesk Products Select "I have an activation code from Autodesk" and then enter your activation code in the spaces provided. In windows explorer, if you paste the following path into the explorer bar, it should take you to the location of the user.config file. Autodesk Desktop Connectoris not fully set up (in ReCap Photo)! May be reproduced by uploading files via Cloudsfer, Delete Local in offline mode causes unexpected error, Intermittent crashes of Windows Explorer shortly after the startup, Desktop Connector AddinProcess.exe crash and display crash error report, Recap file uploaded to Drive via Desktop Connector is not viewable in Drive.autodesk.com, Desktop Connector should not allow saving to unsupported locations (ie. Select the location where Desktop Connector's program files will go and click Install. On Windows 10, sometimes the Tray icon will get hidden behind the up arrow. From quick sketches to fully finished artwork, Sketchbook goes where your creativity takes you. ay. Users will be able to make changes to the local files. Connect your Windows desktop with your BIM360 Docs or Autodesk Docs project. Works fine then but it does have constant stability issues from my experience. This will add Autodesk Drive to your windows explorer. How to store and open ReCap projects from the cloud, Do not sell or share my personal information. Click Sign oOut. 3) Once that is done, Now right-click on the Desktop Connector icon located at the bottom right corner of your taskbar and click "Refresh Drives". Our final recourse was to use an uninstall utility (. ) If the information provided by@john.koernerresolved your issue, please chooseAccept as Solutionso that other community members are able to find the answer as well. Log in using the corresponding Autodesk username and password. Someone had the same problem? In the AutoCAD Civil 3D Product License Activation wizard, select Activate, and then click Next. Do you want to manually start the service?I responded by clicking Start Services.I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. When the installation finishes, Sign in to get started.