Stubhub assured me my tickets would be available. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. I was never able to get ahold of SH again. and our How will I know if my transfer was successful? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Use of this website signifies your agreement to our. The gig has not been cancelled we just chose not to go. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Can I have multiple tickets on one phone? On the review page, click the Transfer button to send the tickets. Youll be able to transfer money to your bank from your account on AXS.com. There is no fee for transferring seats and you are allowed unlimited transfers. Never. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Yep! After that, the tickets will be theirs to use with the AXS app. Use the same email you use on StubHub. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). When listing tickets, you decide how long your listing will be available for others to buy. Click the Transfer button next to the event in your AXS account. You also have the option of transferring and listing your tickets for sale prior to the event. The game is in 36 hours. AXS handles payment and delivery so buyers and sellers never interact with each other. Can seats be transferred to someone who doesnt have an AXS account? Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Privacy Policy | Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Click the Transfer button next to the event in your AXS account. Show the tickets on your phone for everyone in your group. Can I still use a ticket after I have transferred or shared it with someone else? i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Enjoy the event! At this point, you should see your tickets in the MLB Ballpark app. Customer service all the way to your seat, 2000-2022 StubHub. How will I know if my transfer was successful? You'll then be asked to review the transfer. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. To login, use the same email address you used when purchasing your tickets. Browse your upcoming events and tap the ticket icon for the game or event you would. | Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Sorry we couldn't be helpful. Open the App and sign in to see your tickets. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Create an account to follow your favorite communities and start taking part in conversations. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. SOLD TICKETS VIA AXS. StubHub told me to call AXS and let them know this was due to the show being postponed. may not be valid. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Usually there is a waiting period of a few weeks. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Click the Sell button next to the event in your AXS Account. Also, to make it even more . When its time for the event, they can open the app to show their tickets on their phone. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Tickets Seat numbers it lists 13-16 ? AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Your tickets will no longer be listed for others to buy. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Copyright So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Flew in for this show. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. When its time for the event, they can open the app to show their tickets on their phone. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Does anyone know how to do it through axs?? Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Have been on hold 3+ hrs. No. Lindsay is the author of this solution article. Sign into your AXS Account and click Listings. Tap Tickets Tab (pull down on the screen to refresh if necessary). It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Click the Sell button next to the event in your AXS Account. Tap the gameyou are attending tap View All to see more games. it must be some garage shop with three programmers. Yes The event staff will scan this digital barcode to let you and your party into the event. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Use of this website signifies your agreement to our. Here's how it works: Click the Transfer button next to the event in your AXS account. Select the tickets to transfer and enter the recipient's information. Have mobile tickets and cannot find barcode. Terms of Service | You will enter your community username and new password and done! No paper tickets required. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Theyll also need to get the AXS app. Yes After completing the account information, you may buy, sell or manage any seats in your account. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? If available, youll see the option to get tickets with AXS Official Resale on the event page. Overall, disappointing, but fair. They should be able to tell you if the tickets are active. I followed the directions of creating a AXS account via the email address that they sent me the email. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Yes. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. 2023 Crypto.com Arena. For more information, please see our AXS Mobile ID allows you to manage . After that, the tickets will be theirs to use with the AXS app. Third-Party Resale Tickets: Everything You Need to Know. Have screenshots and stuff with timestamps to also prove this is a thing. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? What if my guests arrive at different times? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. I bought two tickets to a New York Islanders game at Nassau Coliseum. There has to be some way, right. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Try to contact them on their Twitter account. it never happened. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Open the AXS app Sign in or create an AXS account. It got postponed and now we all cant go. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Ask the Community Contact Support You may also review your transfers and purchase history at AXS.com. However, we recommend that you transfer tickets to each person attending the event. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. All Rights Reserved. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Just follow the simple steps to make the tickets officially yours. Click yes, retract now.And youre done! We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. All Rights Reserved. Select the tickets to sell, and then set your price and selling options. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails."