The toilet roll holder is placed higher than 100cm (3ft 3in). It would be good for the senior matron to make herself more visible and give opportunities to meet with patients about what does and doesnt work. The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm. The colour, design and typeface of signs is consistent throughout the building. Our i-access drug and alcohol service supports people in Surrey who want help with their problematic drug use and/or are highly dependent on alcohol and want to stop drinking. Crowthorne, There are some chairs with armrests available. Detailed information, also the service is performing badly and we've taken enforcement action against the provider of the service. The girl was struck by a Ford Focus while walking on Folly Hill in Farnham just before 18:10 GMT on Wednesday, Surrey Police said. Access to the waiting area is unobstructed. Farnham Road, Guildford, Surrey, GU2 7LX There is sufficient space to write or sign documents on the counter. the service is performing exceptionally well. The contrast between the wall-mounted grab rail(s) and wall is good. Detailed information, also There is a flashing fire alarm beacon within the room. the service is performing badly and we've taken enforcement action against the provider of the service. British Sign Language interpreters can be provided on request. If our guide needs updating - just let us know using this form. Our research and development aims are to embed a vibrant research culture within our Trust, increase the opportunities for people to participate in research and ensure that our research benefits people who use services, carers, families and our communities. There is / are 1 consultation / treatment room(s) available. There is step free access to the reception point. Im coming out no better than I went in, the staff need more empathy and compassion instead of judging the patients , Visited Community mental health services on September 2021, Report review titled Appalling hospital ward Mulberry as unsuitable. The contrast between the external door and wall is good. The contrast between the external door and wall is poor. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Exit the road and turn left onto Wilderness Rd, then turn right to stay on Wilderness Rd. There are manual, heavy, single doors to access the lift lobby on all floors. There is not a list of floor services available within the lift. The entrance area/door is clearly signed. Farnham Hospital and Centre For Health opening times Opens in 11 h 23 min Updated on 25/11/2022 Opening Hours Hours set on 19/03/2021 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 15:00 Saturday Closed Sunday Closed Monday 09:00 - 17:00 Upcoming Holidays Valentine's Day 14/02/2023 09:00 - 17:00 The height of the step(s) is/are not between the recommended 15cm and 18cm. There is good colour contrast between the walls and floor in all areas. Surrey and Borders Partnership NHS Foundation Trust, Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. Acute mental health problems where service users are a danger to themselves or others or under section of the Mental Health Act. Surrey Police said . Your information helps us decide when, where and what to inspect. The soap dispenser cannot be reached from seated on the toilet. The reception point is located to the left of the main corridor. The contrast between the wall-mounted grab rail(s) and wall is good. Summary This is an inpatient unit. I am no better then I was then before I went in and it was a complete waste of time because Im still doing what I went in there for. Farnham Road Hospital (Mental Health Unit) Farnham Road Guildford Surrey GU2 7LX Telephone 0300 555 5222 Website https://www.sabp.nhs.uk Similar services nearby. The emergency pull cord alarm is not fully functional. The height of the reception counter is high (110cm+). There is not a flashing fire alarm beacon within the cubicle. The height of the soap dispenser is 88cm. Suspended ratings are being reviewed by us and will be published soon. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. There is a bus service every few hours from Farnham to Guildford, Farnham Road Hospital. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. 2023 BBC. The facilities are worse then ACU St. Peters and I think that this contributes to the factors of mental health. This venue does not play background music in public areas. Russian minister laughed at for Ukraine war claims. The dimensions of the lift are 119cm x 145cm (3ft 11in x 4ft 9in). There is step free access to the reception point. Helping people live the healthiest lives possible . United Kingdom, Ward Manager: Sadan Gurung The name / number of the room surveyed was; Family Visiting. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. All rights reserved. Handrails are at the recommended height (90cm-100cm). i-access is a drug and alcohol service run in partnership with WDP that offers advice, information and support to people in Surrey who want help with problematic drug and/or alcohol use. Guildford, The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request. This accessible toilet is located to the right of the main entrance, through a set of double doors and along the corridor. Hasleway Community Centre - Lion Green, Haslemere, GU27 1LD - 01483 450256. As you face the toilet the wall-mounted grab rails are on both sides. My nephew who was admitted the day before and I wanted to be able to reasure my sister her son was ok as she was on holiday. The reception point is located in front of the main entrance. There is not a red flashing fire alarm beacon within the waiting room / area. review titled Great People, poor management. [2] The 60-bed hospital was designed by Edward Ward Lower drawing on the ideas of Florence Nightingale and was opened as the Royal Surrey County Hospital in April 1866. People can refer themselves by telephone, by email or in person. As you face the toilet pan the transfer space is on the left. Only a small handful are nice and have some interest. Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. Highfield and Brookham pupils break rules to raise 1,100 for charity. All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire. The handrail(s) is/are on both sides going up the ramp. There are doors in corridors which have to be opened manually. KT22 7AD, In On street marked Blue Badge bays are not available. No rating/under appeal/rating suspended The main door(s) open(s) away from you (push). The depth of the step(s) is/are between the recommended 30cm and 45cm. Stagecoach South Email There is a wheelchair to borrow to aid transferring around the building. The car park consists of an open air, tarmac surfaced with some Blue Badge bays. It would certainly improve the ward if the management were more visible and able to help out when the ward is short staffed or struggling due to incidents etc. There is not a low section of the counter (76cm or below) available. View Accessibility Symbols. The towel dispenser cannot be reached from seated on the toilet. Good There is a ramp/slope to access this area/service. The average bus between Farnham and Guildford, Farnham Road Hospital takes 43 min and the fastest bus takes 19 min. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. The soap dispenser can be reached from seated on the toilet. There is a list of floor services available within the lift. Inspection Report published 05 November 2013 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published Map and contact details. It was my first time being sectioned and being in a mental health facility and i was terrified. There is step free access throughout the building via lift(s). Operated by First Berkshire & The Thames Valley and South Western Railway, the London Heathrow Airport (LHR) to Guildford, Farnham Road . Farnham Road Hospital, The following link is for South Western Railway services. The car park consists of an open air, tarmac surfaced with some Blue Badge bays. Standard toilet facilities are not available. the service is performing badly and we've taken enforcement action against the provider of the service. The lift does not have a visual floor indicator. There is not a road to cross between the car park and the entrance. Suspended ratings are being reviewed by us and will be published soon. Each report covers findings for one service across multiple locations, Caring for people whose rights are restricted under the Mental Health Act. The service had not completed the appropriate checks in order to maintain a safe and suitable environment for people. The main building is a Grade II listed building. There is a lot of agency HCAs which makes it difficult to develop any trust as the regular nurses are rarely free for conversation. This accessible toilet is approximately 8m (8yd 2ft) from the main entrance. However, we found that people had not always been involved in the decisions regarding their care or were not fully supported to live as independently as possible. There is sometimes a glimpse of the ward manager, who seems to be able to be involved in decisions about people shes never had a conversation with. The platform lift accesses a small level change. The door(s) open(s) away from you (push). Coursed sandstone blocks with brick dressings and angle . 0300 555 5222. To view other access guides that are related to this one please use the links below. Sasha Forster was detained under the Mental Health Act (MHA) but on leave from Guildford's Farnham Road Hospital, a mental health hospital run by Surrey and Borders Partnership NHS Foundation . on the right to withdraw consent, can be found in the website's privacy policy. Clear signs indicating the facilities on each floor of the building are provided on landings. Farnham Road Hospital , Farnham Road , Guildford , Surrey , GU2 7LX. the service is performing exceptionally well. We are sorry that your experience was not as positive as we would have liked it to be. Virgin Care Services Ltd. Farnham Hospital & Centre For Health. The towel dispenser cannot be reached from seated on the toilet. There is not a door release button when exiting. The toilet roll holder is not placed higher than 100cm (3ft 3in). The car park does not have a height restriction barrier. There is not a play area or toys/books for a child to play with. We help people who use drugs or alcohol either problematically or dependently and those who may need opiate substitution therapy for opiate dependency. Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care. At least one standard in this area was not being met when we inspected the service and [3] The Royal Surrey County Hospital moved to its current site in Egerton Road in Guildford in 1979. Purposeful engagement should be offered daily, but we dont even know who our named nurses are. There is not a canopy or recess which provides weather protection at this entrance. Farnham Road Hospital , Farnham Road , Guildford , Surrey , GU2 7LX. I have just returned from visiting my nephew on Rowan ward Baby changing facilities are available within this accessible toilet. Each report covers findings for one service across multiple locations. The car park is to the rear of the Farnham Road building. There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. Please contact our Patient Advice and Liaison Service (PALS) who can look into this further for you: rxx.palsandcomplaintssabp@nhs.net / 01372 216202. by Anonymous - Posted on 10 November 2021. Official information from NHS about Farnham Hospital & Centre For Health including contact details, directions, opening hours and service/treatment details Chertsey, The following link is for Arriva Bus services. The door(s) open(s) automatically (towards you). There is not a mirror to aid reversing out of the lift. Foundation stone laid 3rd July 1863, opened 27th April 1866 with Neo-Georgian porch added in early C20. 0300 555 5222, Provided and run by: This accessible toilet is located to the right of the main entrance. to the reviews on this page says it all really. there are some services which we cant rate, while some might be under appeal from the provider. view a map of the North West satellite clinics. Farnham Road Hospital (Mental Health Unit). The nearest Train station is in Guildford. The nearest Train station is in Guildford. Magnolia Ward, There is a dropdown rail on the transfer side. Browser Support All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire. The girl was struck by a Ford Focus while walking on Folly Hill in Farnham just before 18:10 GMT on . The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Crowthorne, The height of the towel dispenser is 136cm (4ft 6in). As you face the toilet pan the transfer space is on the left. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. the service is performing well and meeting our expectations. The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in). The BBC is not responsible for the content of external sites. There is not a car park for public use within 200m (approx). We are building a new state of the art mental health hospital in Guildford. There is room for a wheelchair user to manoeuvre. Inside the venue, there is level access to the shared toilet(s). If your kicking and screaming then yeah it would be the best place but if your quiet and content it would be ideally better to make it a little bit of a more comfortable experience so were not stressing out. The main door(s) open(s) automatically (towards you). the service is performing well and meeting our expectations. Signs indicating the location of this lift are clearly visible from the entrance. The contrast between the walls and floor is fair. Address Farnham Road Guildford Surrey GU2 7LX Get directions (opens in Google Maps) Phone 0300 5555 222 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating The Care Quality Commission (CQC) is the independent regulator of health and social care in England. There is not a door release button when exiting. There is a level landing at the top of the ramp/slope. Staff do not need to be notified for use of the lift. The lift is approximately 8m (8yd 2ft) from the main entrance. The wash basin can be reached from seated on the toilet. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. The lateral transfer space is 150cm (4ft 11in). there are some services which we cant rate, while some might be under appeal from the provider. The dimensions of the Blue Badge parking bay(s) are 230cm x 470cm (7ft 7in x 15ft 5in). A teenage girl is in a critical condition in hospital following a crash in Farnham. Leatherhead, RG45 7EG. Summary This is a rehabilitation service property. Requires improvement Farnham Hospital: 0300 614 5000 Farnham Hospital, Hale Road, Farnham GU9 9QL Bentley Ward - 0300 613 8010 Bourne Ward - 0300 613 8025 Hale Ward - 0300 613 8021 Runfold Ward - 0300 613 8015 Heathlands Intermediate Care Unit: 0300 614 5000 Crossfell, Bracknell, Berkshire RG12 7RX Main reception: 0300 614 3931 Nurse in charge: 07887 292673 Handrails are provided in some corridors. From Camberley/Farnborough. Report review titled Never again as unsuitable. Farnham Road Hospital , Farnham Road , Guildford, Surrey , GU2 7LX 01483 443 615 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? There's no need for the service to take further action. Language interpreters can be provided on request. I was late as I got lost and I had travelled over an hour, the lady on the reception was so kind and professional. The reception area/desk is clearly visible from the entrance. The lift does not have a visual floor indicator. Close menu. The floors which are accessible by stairs are 1, 2, 3, 4. Handrails are at the recommended height (90cm-100cm). There is ramped/sloped access at this entrance. Farnham Road Hospital (Mental Health Unit) Farnham Road, Guildford, Surrey, GU2 7LX 0300 555 5222 Provided and run by: Surrey and Borders Partnership NHS Foundation Trust Overview Latest inspection summary All inspection reports and timeline Registration details Map and contact details Get alerts when we inspect Please contact the service directly if you require directions. No rating/under appeal/rating suspended Once referred, people come for appointments across our three main bases/ satellite clinics. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. Guildford Station, Guildford is 429 meters away, 7 min walk. Matron:Anne Sayed, Mental Health Crisis Helpline: 0800 915 4644, SMS texting for people with speech or hearing difficulties: 07717 989 024, Next Generation Text Service App or Textphone users (www.ngts.org.uk): 18001 0800 915 4644. The contrast between the dropdown rail(s) and wall is poor. I have PTSD and this place actually is in one of those boxes now and has made it worse. There is ramped/sloped or stepped access at this entrance. Lift doors do not contrast visually with lift lobby walls. Service Manager:Susannah Spindler, Trust Crisis Line: 0300 456 83 42 The dimensions of the lift are 92cm x 126cm (3ft x 4ft 2in). Surrey GU2 7LX, Visited Inpatient mental health services on February 2022, Report review titled 136 suite experience as unsuitable, I was on Mulberry ward, most of the staff are unapproachable, rude, and are uninterested. Win two tickets to see Broadway smash hit Kinky Boots at Haslemere Hall! I was sectioned under 136 and when I arrived I was in the care of police, they put my in a room that was literally like a prison cell, we may have mental health but some of us dont deserve this treatment. A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. We accept referrals from Community Mental Health Services, psychiatrists, GPs, psychiatric liaison nurses at Royal Surrey County Hospital, community psychiatric nurses and Surrey and Borders ward managers if urgent. There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people. On street marked Blue Badge bays are not available. This acute care hospital has 452 doctors in total, including: American Fork Hospital is rated 4.56 out of 5 by 9 patients, and has 8 written reviews. Your information helps us decide when, where and what to inspect. I was sectioned under 136 and when I arrived I was in the care of police, they put my in a room that, I have just returned from visiting my nephew on Rowan ward We found that people were not always supported by enough staff who were suitably qualified and skilled. From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right . St Helier Hospital in shocking state of disrepair, Epsom College headteacher and daughter died of shotgun blasts, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Send your story ideas to southeasttoday@bbc.co.uk. I was in there for all most 6 hours before the team came to see me and I was already stressed out being up at the hospital for 16 hours and then in this room for another 6, got treated like a criminal basically. Latest reviews for Farnham Road Hospital. The dimensions of the lift are 150cm x 246cm (4ft 11in x 8ft 1in). There is a dropdown rail on the transfer side. There are seven wards at Lancaster Road Hospital: (i) Bek - learning disability (adults) assessment, treatment and rehabilitation services (ii) Farnham - adult inpatient services, male (iii) Harland - low secure forensic long term treatment ward for male adults with a learning disability (iv) Langley - low secure forensic rehabilitation ward for