Find many great new & used options and get the best deals for HP OfficeJet PRO 6978 All-In-One Wireless Inkjet Color Printer at the best online prices at eBay! clear the jam through the rear access door. Remove USB cable, if present. Finding your Product Number. Get HP ink at your doorstep! Reattach the duplexer to the back of the product. I checked "troubleshooting" and followed the steps indicated, but the condition of the carriage did not change. Aug 18, 2022 by Unplug it and try to leave it in an off state for a few minutes. Javascript is disabled in this browser. Was this answer helpful? There are NO paper jams, even though that's the error I receive. I am a senior and now I have to lug this back to the store! Finally, turn the printer on and see if it works. Gently pull the paper out of the rollers. Evelyn Schneider, I tried this and it did not work on my Pixma MP980, Jul 28, 2018 by . I also have this problem, and although I can see what is causing it I dont know how to fix it. The HP 842c was introduced in 2000. If it doesnt, then continue with the next solution. Set the pace for success with rapid print, scan, and copy speeds. Would appreciate any more information that might lead me to a fix. Reconnect the power cord to the electrical outlet. Detach the Power cord from the back of your Canon printer while the device is still on. Andrew Arbeau, My ink cartridges are stuck on the left and I just replaced them, Dec 9, 2022 by Didn't find what you were looking for? Press the Power button () to turn off the product. How do you get the cartridges to move? thanks, Jun 21, 2018 by Please wait for it to stop making noises before you proceed. Elaine Solomon, my hp 3700 series is new. Make sure the Paper Tray is warped by putting a ruler or something straight beside the edge of the rear. I tried that as well but I put it at the top of the ink and press down and that didn't work. Please help! kathy04email. Either find this replacement. now it works! Instead, the print carriage is stuck to the right. HP can identify most HP products and recommend possible solutions. Whether it's powered on or powered off, the carriage. Your email address will not be published. harrisonferdinand. There is nothing in the way of the carriage, and I can manually move the carriage across the track when the printer is on. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. I cannot access some screws to take cover off of ink area, because lid is in the way. Was this answer helpful? Coen de Milander. @johnmiller. Powered by BigCommerce. Use the following steps to perform a reset. Having it to support existing signout flows. Turn on the printer to complete the reset. To thank me for my efforts to help you,please mark my post as an accepted solution so that it benefits several other. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Improper placement or incorrect installation of the cartridges might cause the carriage stall error. Hope this helps someone! I have an HP OfficeJet G85 All-in-One. This chip drives the printhead to print. Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. The cartridges are all the way to the right and will not move to where I can take them out or check them. BCH Paper Feed Gear (PFG) for HP 8000 Series - Fix HP OfficeJet Pro 8012 8025. The white dial is simply a gear the turns the shaft which moves the carriage. Save Money on Printer with Cheapest Ink: 5 important tips! If one color is empty, the whole cartridge is considered empty. Tried many other 'solutions' re. Compatible to HP 8000 Series: How to fix a printer that prints blank pages? Did you jam the knife under or between or ? BCH Technologies. Even if it is not the same printer there maybe something like it with this one. I went to do this fix after 10 months of not using our printer here and Voila! Unplug the Power cord from the electrical outlet Allow the printer to cool down for at least 15 seconds. Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. Insert the Ink Cartridges back to their respective slot and lower the Printer Lid back to the close position. If you cannot remove the paper jam from the back of the product, follow these steps to remove the paper jam from the front. Two-sided scanning and printing, print photos from USB, 35-page two-sided automatic document feeder, scan to thumb drive/cloud/PC, mobile printing. please suggest. the ink cartridges came with the new printer. Evelyn Schneider, Where did you put the kitchen knife to nudge the cartridge? I tried to follow the suggestions but it doesnt work.. selina gardener When you install new printer cartridges they move to the right and then back to print mode when you close the lid. Pull out the Paper Tray and load it with clean, white paper. Follow the steps in this video to clear any paper jams and ensure the carriage is free to move.For other helpful videos, go to https://www.youtube.com/bchtechnologiesFor printer repair: Visit us: BCH Technologies, 506 Radar Road, Suite B, Greensboro, NC 27410. I just bought this printer about 2 years ago. Look inside the product to see where the carriage is stuck, and then check for any torn paper or other objects that might be restricting the carriage. @billyboby, Why is my green and yellow on printer flash even though I put the ink cartridge are in they are fill G4511 and it does not want to click in my printer canon. wasted a lot of time trying to clear paper jam! Replace cracked or damaged drive gear that attached to PF drive rod. Move the Carriage to the left side if its stuck on the right, and vice versa. -, Include keywords along with product name. saradominomccaslin, Still unable to manually move the carriage, Aug 10, 2019 by Be sure to hold the Scanner Lid safely in place with your hands while rotating the device. All the lights are blinking, Fauzan Open the cartridge access door, clear any paper jam or obstruction, and select \"OK\". Does your print carriage stuck on the right of the printer (service station)? Elaine Solomon, My MG2540 carriage also got stuck. All the attention light is blanking when I plug it. I am trying to remove the blue cartridge but it's not budging. I had this same problem and was ready to tear the printer apart to access the cartridges. VALMA PINZONE. . Dahlia Nathan, Pelumi Daniel HP can identify most HP products and recommend possible solutions. If theres a gap over 1 mm wide between the ruler and tray, the tray is warped. Put them on top of a clean paper to avoid potential leaks. Magic!?! @rosacampos. Remove paper from the front of the product as carefully as possible. By using this site, you accept the. Good luck, Rosa Campos I've submit an answer to this problem, please have a look on it, may be it useful for you too. Difficulty Level: 5 (Very Difficult) note: The product might go through a warm-up period of up to two minutes. Worked perfectly on my Pixma Pro-100 that had been sitting in storage for 2 years! Because regardless if you print regularly or seldom, youll most likely experience a stalled printer cartridge cradle sooner or later. Bits: S2 A4 Printer Paper 100gsm Colour Copier Print 500 Sheets 1 Ream Inkjet Laser . If a cracked PFG causes the problem, follow the video to replace it. 2nd: Look at the white circular gear on the left hand-side and rotating it clockwise until I heard it click once (checked the carriage - still wasnt budging) then kept rotating the gear more until I heard it click again and then wah-lah the cartridge carrier was released when I moved it to the left! Below is a compilation of all the common causes and best solutions to resolve this notorious HP issue. RICHARD MARTINEZ, Lance Brathwaite The error message shows \"Carriage Jam. Mikaella Brodeth Also, move the Carriage to the right if its held in the center. Use the following steps to make sure that the carriage moves freely. Check documents on compatibility, FAQs, upgrade information and available fixes. Take out any paper from its Paper Tray and then detach the tray from the device. My mx922 canon printer is stuck and I can't see even see my ink cartridge.What can I do ? After replacing an ink cartridge, the carriage moved to the right and did not return. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. YAY! See the steps on how to print a self-test report at the top of this document. But with that I think I have to go find a video tutorial. I have an Epson workforce 520 just because! Open the carriage access door, clear any paper jam or obstruction and select OK ." This replacement part replaces the PFG (paper feed gear), which may cause the problem. The troubleshooting methods are proven effective on the HP Officejet Pro 8600 ink and HP Photosmart 5520 cartridges. There were 2 white wheels to the right but when they are manually turned, they just turn slowly and tightly; no clicking sounds or anything. Officejet Pro 8012 Check if the Nozzles have clogs and clean them thoroughly using a clean, lint-free cloth damped in warm water. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". Rhiza Maunes, martin clarke Allow the printer to cool down for at least 15 seconds. Follow these steps to turn the product on, and then off again, to reset the print mechanism. Free shipping. Does your print carriage stuck on the right of the printer (service station)? The print carriage cannot move. But I myself had a TS8160 Canon printer where the cartridge carrier was stuck to the right position. See your browser's documentation for specific instructions. You may have a blown-out mainboard. Once printer starts to print, open the cartridge door and stop the carriage. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. The print carriage cannot move. If you continue to use this site we will assume that you are happy with it. Remove any loose paper from the input tray and output tray. However, they also work on other models that have LED control panels. Finding your Serial Number If it still doesnt work, kindly reach out to your printers customer care for further assistance. Reset the HP printer to erase any error status with its print process. . Turn the printer back to its original position. Or is there a way to get it to stay down without getting a replacement? I also tried this several times and it didn't work. There is no papers jam, no little pieces. Ask the community. Remove any obstructions. If there's actual troubleshooting steps I can take other than your scripted "**bleep**" then by all means provide them. "They" are not moving back to print and "stuck" on the right hand side. But because the actuator arm is jamming, this stops the carriage from moving entirely. I was able to stick a small flat head screwdriver in the access and slowly push the cartridges to the left. Push down on the cartridge to release it, and then pull it toward you out of its By using this site, you accept the . Any and all brand name designations or references are made solely for purposes of demonstrating compatibility. Hello Sue! Abhishek Sidhu, The same issue with my hp deskjet ink advantage 3835, Nov 29, 2021 by My lexmark 63 carriage is stuck & empty. how to physically move the cartridge at the center? I have a Canon TS8250, and the ink cartridge carriage will not move completely to the right. Please wait while we gather your contact options. The Virtual Agent is currently unavailable. Vanita Khan, update I got it fixed.. i used a marker and applied force. Mines a 9250 and can't move it either, really stuck in there, any other ideas plzzzz?? , Are you tired of dealing with error codes and loud printer noises when using your Epson EcoTank prin Save paper and conserve resourcesconsume up to . @michael75575. Return the Paper Tray to its original position. @onalena. Turn on printer and allow it to warm up. Here are some easy and quick fixes you can try: Fix 1: Turn the printer off and let it cool down for 60 seconds. . New. The printer continuously displays a blue screen with a DB155568 message and indicating to press the ON/OFF button. Now the ink cartridge is stuck on the right and wont move. Then, after a few minutes, plug it again, turn it on and see if it will work. Does your HP printhead cartridge stuck or blocked and no longer moving to the left (stuck to the right)? Example of a printer with an obstruction in the carriage path. Go to Contact HP Customer Support to schedule a product repair or replacement. CR Printhead CarriageTiming Encoder Scale Strip B6P40 for HP OfficeJetToo many compatible printer models to list here. Check that you have the proper cartridge and that it firmly installed. Check if your printers warranty is still valid and contact HP support for any assistance that they can give you. Doing so might damage the printer. Then by hand move the print head (cradle) by hand. Press in the tabs on the rear access door, and then pull it away from the product. How to remove parts on HP Officejet 6978, 6962 Printhead, Board, Timing, Carriage, Tray, Screen 6958 303 Electronics 17K subscribers Subscribe 128K views 3 years ago #printers If you are. No return/refund T6 (Small): Short bits for most internal parts. I moved it to the middle, changed the cartridge and voila, everything works. Aug 23, 2018 by Along with this, it is also more reliable than modern inkjet printers. connections. Open the carriage access door, clear any paper jam or obstruction and select OK .\" This video shows how to fix a carriage jam in HP Officejet Pro 6000 series printers. Would love to ad a picture. HP OfficeJet Pro 9010, HP OfficeJet Pro 9012e, HP OfficeJet Pro 9014e, HP OfficeJet Pro 9012, HP OfficeJet Pro 9014, HP OfficeJet Pro 9015, HP OfficeJet Pro 9010e . May 1, 2022 by Some of the symptoms that can tell if you have an ink cartridge stall on your HP printer include: Once this happens, the printer may produce a grinding noise as it tries to move the carriage. The product is updated (Version 2) based on our popular version one. Gently remove any jammed paper from the rollers, inside the product. HP recommends plugging the printer directly into a wall outlet. The tray underneath it is moving forward and back but then stops under the carriage too high and "locks" the carriage. More support options for your HP device are available at http://hp.com/support.Continue the Conversation:http://hp.care/SupportForumshttp://hp.care/FacebookSupporthttp://hp.care/TwitterSupport#HP #HPSupport #HPOfficeJetSUBSCRIBE: www.youtube.com/HPSupportSHOP NOW: http://store.hp.com/us/en/ About HP:HP Inc. creates technology that makes life better for everyone everywhere every person, every organization, and every community around the globe. Wait until the Carriage stops and become silent before you proceed. If the problem is still around, its time to contact a professional technician. Below are the available bulk discount rates for each individual item when you purchase a certain amount. The print cartridge carriage is stalled error message appears. When looking at the printer and opening to expose printer head you can take off some screws from the top to take off the right side panel(literally the right side of it) and inside youll see a big white gear. It sounds like the cartridge is binding the carriage. Detach the Power cord from the back of your Canon printer while the device is still on. Make sure the carriage is not obstructed by gently sliding the carriage side to side. Then leave it in the middle of the bar. Check documents on compatibility, FAQs, upgrade information and available fixes. If the two-sided printing accessory (duplexer) is not installed on the back of the product, skip to the next section to. I hope this helps! Once carriage has stopped, you can change the cartridge. Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Fix EcoTank (e.g., ET-2550, ET-3750) & WorkForce "no power" problem. This is the first time I had a problem with the Canon printer since I purchased it over 7 years ago. Improperly replacing or installing HP Ink Cartridges can trigger the printer to show a carriage stall error status as well. Then, after a few minutes, plug it again, turn it on and see if it will work. Thanks. I found a hair rubber band that had gotten lodged under the roller pins. Below is a compilation of all the common causes and best solutions to resolve this notorious HP issue. This page requires Javascript. Open the cartridge access door, clear any paper jam or obstruction, and select OK.". No need to program, mount and use Chapters:00:00 Introduction00:21 Clear any paper jams03:21 Make sure the carriage can move freely05:10 Make sure the ink cartridges are inserted correctly06:10 Reset the printer07:11 Service the printerThis video shows how to fix a carriage jam in HP OfficeJet Pro 6900 series printers. Disconnect the USB or Ethernet cable from the back of the product. HP INSTANT INK, HP+ PLANS: INK AND TONER. @fatynfauzie. Try opening and closing the tray a few times until the tab gets into the slot if needed. Check Paper and Check Cartridge lights start flashing. The reason is that the inky pad to its right doesnt stay down - it is about 1-2 mm proud of where it should be and so gets in the way of the carriage. Marsha Ankiel, well, I tried that several times and the darn cartridges are still stuck solid on the right, May 21, 2017 by -, Include keywords along with product name. THANKS! Print, Copy, Scan, Fax. Any suggestions? Service or replace your HP product if the issue persists after completing all the preceding steps. The company has focused on working with businesses of different sizes, from Fortune 500 companies to entrepreneurial starters, to develop custom ink, spanning from printer ink to stamp ink, re-entry ink, indelible ink, redaction ink, invisible ink, and more. I have extra ink cartridges so would love to fix the printer and keep using until my ink drys up! Jan 3, 2020 by Press the buttons on each side of the duplexer, and then pull it toward you. If your board has those two 506 Radar Road, Suite B, Turn off the printer, and then disconnect the power cord. Please try again shortly. Gerry Schroeter. Apr 10, 2020 by This is used for the cartridge alignment process. If you have tried all the stepsmentioned in this HP document to fix the issue:- Click here. Service or replace your HP product if the issue persists after completing all the preceding steps. The product lights might flash and the carriage might move. Dec 27, 2018 by I still don't get it but it worked. Also if anyone knows the proper name for this inky pad I would love to know what it is! You have to go to . @heidiondrasik. Disconnect the power cord from the back of the product. Plug in the unit and turn it on. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Please try to perform a power reset by turning the printer off. You have to set the printer to print a document. Follow these steps to remove and then reinstall the cartridges. The following symptoms might also accompany the error message: To resolve the issue, try each solution in this document in the order presented. T10 (Big): Long 100 mm for most HP cases @couragedeleon. Close the Cartridge Access Door, plug back the Power cord, and then turn on the device. Cartridge carrier will not move to the left. If your printer works and can do self-cleaning, everything is normal except the page Works on both XL and non-XL cartridges! Let the device warm-up. I have the same issue with my pixma mg3220. Neva Crawford, lizabeth207 @sallypepper321 where and how did you use the kitchen knife? Theres an infamous issue with HP ink printers that many users frequently encounter throughout the life of their device. Didn't find what you were looking for? Perform the following tasks in the order given. Your session on HP Customer Support has timed out. Repair manuals for printers of many makes and models. Your session on HP Customer Support has timed out. Click to learn more about HP Instant Ink: https://instantink.hpconnected.com/?jumpid=af_5yg8ksd6b3This video applies to the following printers: HP OfficeJet 6950, HP OfficeJet 6951, HP OfficeJet 6954, HP OfficeJet 6956, HP OfficeJet 6958, HP OfficeJet 6962, HP OfficeJet Pro 6960, HP OfficeJet Pro 6968, HP OfficeJet Pro 6970, HP OfficeJet Pro 6974, HP OfficeJet Pro 6975, and HP OfficeJet Pro 6978 printers. I loved my HPs but after buying two that quit within the first year I switched to Canon. Ronalyn Dumalag Watch this video then.Part Two:If you have a broken PFG gear at 0:36 (the gear I circled out), check this out: https://bchtechnologies.com/search.php?search_query=pfg\u0026section=productReplace PFG in HP OfficeJet Pro 90xx (9018): https://youtu.be/wY1QD4VEtLgHewlett Packard troubleshootingHP Officejet Pro HP paper jam {{#if (eq ../this.length 3)}}. Disconnect the power cord from the wall outlet. Copyright 2023 HP Development Company, L.P. 'Clear carriage jam and press OK to continue'. Solution one: Turn the All-in-One off and on again Follow these steps to turn the product on, and then off again, to reset the print mechanism. Instant Ink ready; High yield ink available. Please wait while we gather your contact options. Jul 15, 2018 by This did not work, I tried like 15x. Contact support@bchtechnologies.comMore support options for your printer device are available at https://support.bchtechnologies.comContinue the Conversation: support@bchtechnologies.comFACEBOOK: https://www.facebook.com/bchtechnologiesTWITTER: https://twitter.com/BCHTechnologiesINSTAGRAM: https://www.instagram.com/kevinatbchLINKEDIN: https://www.linkedin.com/company/bchtechnologiesTIKTOK: https://www.tiktok.com/@kevinsinknmoreSHOP NOW: https://bchtechnologies.com About BCH: BCH Technologies is an innovative company focusing on ink and related products. It actually worked. Apr 21, 2020 by The Virtual Agent is currently unavailable. If the Ink Levels of your cartridges are low, you may have to replace the tanks with new ones. Officejet Pro 8013 That was something, I was desperately looking for, thankfully I found this at the right time. We repair DTF, DTG, and sublimation printers too! Donate your printer to us! Learn more I've had the printer over a year and I know it's out of warranty. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Don't remove the paper that was starting to print. If the carriage has a latch, gently press it down to make sure it is locked into place. Pushing the paper excessively into the printer, on the other hand, is the most common cause of a paper jam. If so, allow it to move to that position. If you have been lucky enough to evade this problem until now, its not a cause for relief. To thank me for my efforts to help you,please mark my post as an, First Time Here? Modify your browser's settings to allow Javascript to execute. If the product prints when plugged directly into a wall outlet, the power strip or surge suppressor might not be allowing enough voltage to reach the product. Print speed ISO: Up to 20 ppm black, up to 11 color. @lizabeth207, Aug 8, 2020 by Jammed paper can cause the carriage to stall. Connect with HP:Visit HP WEBSITE: http://www.hp.comLike HP on FACEBOOK: https://www.facebook.com/HPFollow HP on TWITTER: https://twitter.com/HPFollow HP on INSTAGRAM: https://www.instagram.com/hpFollow HP on LINKEDIN: https://www.linkedin.com/company/hp This video was produced by HP.Fixing a Carriage Jam on HP OfficeJet Pro 6900 Printers | HP OfficeJet | HPhttps://youtu.be/Ai5cI56uGKU Therefore, please take a closer look at your Cartridge Clip Installing Generic Ink Cartridge on HP Printer. Try connecting the Printer to a different wall outlet directly. Maybe one or more of the small plastic lugs it is held in by are broken, in which case is it possible to get a replacement for this part? I wish somebody could help me on this. I have an HP OfficeJet Pro 8023 printer. Press down on the cartridge snaps into place. Learn more Suite Y Unplug the unit and physically move the carriage to the center. Free 2nd Day Shipping on orders above $50. You might need a flashlight to illuminate areas for proper viewing. I love this printer and agree with the description you posted. Thank you. Sep 5, 2019 by I dontknow what else to try, if ic nat make it work im going to have to buy another printer. Julie Ann Abrams. Free shipping for many products! As recommended, I moved it physically into the middle and now it is working again. Why is my green and yellow on my flush even though I put the ink cartridge are in and they are fill G4511 and it does not want to click in canon, Aug 31, 2021 by The alignment was also taken care of. Bought brand new heavy HP Office 9015e from Bestbuy and soon as I opened it and tried to set up it is not working! Or I need to replace a new one?? lol. Cartridges stuck to the right, wouldn't move: error 'P-0-2' displayed. I cannot access some screws to take cover off of ink area, because lid is in the way. I am having the same problem with hp photosmart c309a. One Clip for storing cartridges. your area. There are numerous possible reasons as to why an HP printer cartridge gets stuck on the right side. Open the carriage access door, clear any paper jam or obstruction and select OK ." @martinclarke. The print carriage cannot move. Rebecca Kaylor, Milly The print carriage cannot move HP Officejet Pro 6978 Options Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. The troubleshooting methods are proven effective on the. The PFG gear is used to fix carriage jams in which the cartridge no longer moves to the left. However, no matter how many times I restart the printer, attempt to clear any "obstructions" (of which there are none), re-insert the ink cartridges, and change power outlets, the error message remains the same. , If you own an Epson printer with a scanner, you might have encountered various errors while trying t "The print carriage cannot move" SKU: . With the printer turned on, disconnect the power cord from the printer. Open the cartridge access door, and then wait until the carriage is idle and silent. Also, the HP SMART shows nice print options, but there is no COPY icon. We use cookies to ensure that we give you the best experience on our website. It may be that the plastic gear gets wore or stuck in one spot if not used regularly. Repair fees might apply for out-of-warranty products. Reconnect the power cord to the wall outlet. Refer back to the steps in this table after attempting each solution. Feliciano Balajadia. Below are some practical solutions that you can try to resolve the problem quickly and easily: Conduct a test print to see if the printer prints flawlessly. No jams. Thanks, Sep 10, 2019 by HP OfficeJet Pro 9018 All-in-One Printer . Learn how to fix a carriage jam in your HP OfficeJet and clear the error: Carriage Jam: The print carriage cannot move. Ink tank printers: If the carriage latch is secured, do not press down on it. This video was produced by Kevin at BCHTechnologies.com. Do not touch the copper-colored contacts or ink nozzles. You need to protect the printhead with a piece of Saran Wrap or Scotch Blue Tape. The error message shows "Paper Jam. The print cartridge seems to be stuck in the left most position (viewed from . The black cover can be mistakenly installed backward. If any labels are missing, locate them inside the product, and then remove them carefully. . Those grooves may be stripped or smoothed down a little or a lot causing it to skip or just spin in place. the cartridges are on the left and i cannot move it to the middle or right. After spending 3 hrs looking through the internet for suggestions (which I do every time I have to change cartridges, no matter the instructions that I jot down from the last time) , I ran across yours. Remove any loose paper or obstructions found. My ink cartridge latch wasnt pulled down before I closed the door. Follow these steps to clear any jammed paper. Send the printer for repair! Run a test print. Like most old printers, the cartridges are large and last. The following improvement Support Arm Assembly HP B6P40 Printhead OfficeJet Pro 8022 8025 8028 8035. the ink carriage will not move. Jan 22, 2020 by Please make sure that the Paper Trays plastic tab is fixed securely on the retainer slot. If you are in Asia Pacific, you will be directed to a local service center in You should find a black text on your old encoder, if it says N5 Lever for Paper Feed Plate - HP OfficeJet Pro 8000 Series 8022 8025 8028 8035. The opinions expressed above are the personal opinions of the authors, not of HP. Thanks, Oct 17, 2021 by :-), however since yesterday it is printing alot of double letters and lines.